Kay’s Fine Art
Sales, Returns & Copyright Policy
Thank you for supporting Kay’s Fine Art. Every artwork is created with care, creativity, and professional attention to detail. Our goal is to provide collectors and customers with a smooth, trustworthy, and enjoyable shopping experience.
Satisfaction Promise
At Kay’s Fine Art, customer satisfaction matters. If there is ever an issue with your order, we are committed to working with you to make it right.
Returns & Replacements
Because many items are made-to-order or limited edition, most sales are considered final. However, we gladly assist customers if an item arrives:
-
Damaged
-
Defective
-
Incorrect
If there is a problem with your order, please get in touch with us within 7 days of delivery with:
-
Your order number
-
Photos of the item and packaging
-
A brief description of the issue
Once reviewed, we may provide:
-
A replacement
-
Store credit
-
Exchange
-
Refund when appropriate
Our goal is to ensure every customer feels confident purchasing from Kay’s Fine Art.
Fine Art Prints & Originals
Original artwork and limited-edition pieces are considered collectible fine art and are non-refundable once delivered.
Open-edition prints may qualify for replacement if damaged during shipping.
Shipping Policy
Orders are professionally packaged to protect artwork during transit.
Estimated shipping times:
-
United States: 3–7 business days
-
International: 10–21 business days
Tracking information will be provided once your order ships.
Please note:
-
Delivery times may vary during holidays or carrier delays
-
Customers are responsible for entering the correct shipping address
-
International customers are responsible for customs or import fees required by their country
Color & Size Variations
Please understand that slight color differences may occur due to monitor or screen settings. Measurements are listed carefully in each product description to help ensure the correct selection before purchase.
Custom & Commissioned Artwork
Custom artwork and commissioned pieces are non-refundable once work has begun or artwork proofs have been approved.
Copyright & Artwork Ownership
All artwork, images, photography, digital designs, and creative content created under Kay’s Fine Art remain the intellectual property of artist Gary Taylor and are protected under United States copyright law.
Purchasing artwork does not transfer copyright ownership.
Personal Use License
When purchasing artwork from Kay’s Fine Art, customers are welcome to:
-
Display artwork in their home or office
-
Share photos of purchased artwork on social media with artist credit
-
Print purchased digital files for approved personal use only
Unauthorized Use Prohibited
Without written permission, customers may NOT:
-
Resell artwork or digital files
-
Upload artwork to print-on-demand websites
-
Use artwork for merchandise or advertising
-
Edit, recreate, trace, or alter artwork
-
Use artwork for AI training or NFT creation
-
Claim artwork as their own creation
Commercial Use & Licensing
Commercial usage rights are not included with standard purchases.
If you would like to use Kay’s Fine Art artwork for:
-
Branding
-
Album covers
-
Book covers
-
Advertising
-
Merchandise
-
Websites or business marketing
Please get in touch with Kay’s Fine Art to purchase a separate commercial license.
We welcome creative collaborations and professional partnerships.
Contact Information
For customer support, commercial licensing, collaborations, or questions regarding an order, please get in touch with us directly.
Return Requirements
To qualify for a replacement, exchange, store credit, or refund, the item must first be returned to Kay’s Fine Art unless otherwise instructed by our support team.
Returned items must:
-
Be shipped back in original packaging when possible
-
Include all included materials
-
Show no additional damage caused after delivery
Customers may be responsible for return shipping costs unless the return is due to:
-
A damaged item
-
A defective product
-
Kay’s Fine Art sent an incorrect order
Once the returned item is received and inspected, we will process the approved resolution.
Kay’s Fine Art reserves the right to deny refunds or replacements if the returned item does not match the original claim.
Returns Policy
Kay's Fine Art
Opening Hours
Mon - Fri: 8am - 8pm
Saturday: 9am - 7pm
Sunday: 9am - 8pm
For customer support
Contact Information
-24x36-front-698a14bc4c735.jpg)